Callum, Anna and their team did a great job selling our house, from sign up through to marketing their enthusiasm and professionalism are top notch. They have great knowledge of the market and excellant communication throughout and the process, nothing was too hard. And we always felt Callum was on our side. We would not hesitate to recommend Callum and Anna to anyone looking to sell.

WHAT A GEM ! An unbiased decision led us to select the super-capable Paula Paul! From the onset, the vibe felt right to enlist the professional services of the very personable Paula to sell our much-loved property of 43 years. Naturally, it was a massive decision to sell, however we were so pleased we chose this gem to conduct all the procedures involved in the selling process. Throughout the exercise, we discovered many ‘shining facets’ to Paula. She was respectful, efficient and very organised, together with displaying excellent communication skills. To add to her ‘sparkling’ review, Paula proved to be a hard-working and committed individual, who absolutely loves her career and everyone she engages with along the way. We’re so grateful and appreciative of Paula’s efforts and without a doubt we highly recommend dealing with this ‘Realtor’ GEM! Thanks so much Paula (aka Perla or Pearls) for your outstanding support and new-found friendship. We wish you all the very best for the future :) Cheers : Team Pepsi

Callum & Anna Piesse- Top team for the job! Communication was excellent with regular updates, they worked hard to secure as many offers as possible, and achieved our target price. Knowledge on local market was really good. Home staging really set the standard high making it look really sharp inside, and marketing photos were bang on. We were really pleased with the result Callum and his team were able achieve. If you want someone who will work hard for you, pick Team Piesse!

Cullam and Anna were the best Agents for us

Outstanding communication. From our initial meeting, Callum was consistently available and provided invaluable guidance throughout the entire process. We appreciated his efficiency in arranging a one-day advancement to make the sale unconditional with the vendor. Callum was always punctual and worked diligently to ensure we had a good buying experience. He even arranged to have the lawn mowed before we moved in! Throughout the entire process, his communication was excellent. He promptly addressed our calls and emails and kept us consistently well-informed.

Callum made the process of purchasing our first home easy and enjoyable. He was positive, knowledgeable and great to communicate with answering all our questions. Highly recommend him and the Piesse team.

Selling made easy! . Thanks to Callum and the team made selling my home so easy! I wanted a stress free sell and that is exactly what happened! Callum went above and beyond to make things happen and I really appreciate all the effort the team made! I would highly recommend selling with Callum and Anna 🙂

Izaan is an absolute pleasure to work with. Her friendly demeaner, drive, honesty, attention to detail, knowledge and problem resolution skills enable her to have lifelong relationships with her clients and network.

Outstanding Service. Callum and Anna were outstanding in selling our family home, great communication and advice throughout the selling process, and Callum even offered to come around on his day off and help clean and move furniture. I don't think many agents would do this. Thank you both so much for making the sale of our house so stress free. We would highly recommend Callum and Anna to anyone who's thinking of selling their property. Thank you Rob and Keryn.

Steve has managed my properties for the past 7 years.  He is a great guy who is very friendly, knowledgeable, co-operative and looks after the landlord and my properties well.  He keeps me informed with the ongoing changes with the Residential Tenancies Act and is able to deal efficiently with all my tenants.  I highly recommend him.

Easy Efficient, Callum made the process smooth and easy. Callum was super easy to deal with and made my purchase seamless and straightforward. 8 hours was all it took from initial contact to an offer accepted. Great communication skills and has good knowledge to offer. Highly recommended. A++

Andrea Fenton was amazing!!! She was so helpful during the buying process and had everything sorted so quickly.

Best agent to deal with

Andra provided highly professional and knowlagable service. Andra's market knowledge and advice was honest and professional. She communicated regularly with all 4 owners. She was flexible with viewings for potential buyers, conducting regular open homes and private viewings also. We recieved a weekly feedback report from open homes and TradeMe viewings. We would highly recommend Andra to sell your property.

Very welcoming, easy going, great communication and easy to work along side of buying my first home, highly recommend Callum

Izaan is very driven, she strives to give each customer the information they need, tailored to their needs and cirumstances. She has a very caring approach.

Always helpful . Callum was great at communicating throughout the buying experience, we requested to check the property out numerous time and he always made it happen! Great to chat with friendly and knowledgeable. Would buy and sell with him!!

Highly recommend!!! Service provided by Andrea has been nothing but amazing. Great communication and professionalism. She was flexible around my very busy lifestyle and always had me up to date with everything I needed to know. I highly recommend her services to anyone.

It was an easy sale with Andrea Fenton by our side. We hit our timeline and she answers questions willingly with her approachable and lively demeanor. We were at ease talking to her. Kudos to this young woman!

Informative . Natarsha worked really hard to sell our house. She was in constant contact which I loved. She was very energetic and knowledgeable about everything involved in getting the house sold.

Great experience from Start to Sold! Callum was positive, enthusiastic and knowledgeable. His communication was always direct and he was thorough in explaining his strategy for selling our home. Experience with the local market, his feedback was very helpful. The process was made easy from start to finish! Would definitely recommend and will use again in the future.

Helpful, insightful, knowledgeable. As a first home buyer we couldn't have asked for a better person to get our foot in the door. Always checking in to see how things were going if we needed any help with anything. Was very helpful and knowledgeable about the house and the process involved. Really bent over backwards and done anything he could to make stuff happen for us. Very professional, but also a down to earth person as well which made the process easy and more enjoyable. We really didn't know how the process all worked but he explained it in and easy and understandable way

Excellent Experience . Can't fault the service we received. Callum has outstanding communication and a personalized approach. Would 100% recommend

We engaged with Callum, Anna and the team to find the perfect property for us and they absolutely nailed it! The home they showcased was exactly what we were looking for and then some. They provided superb guidance during the offer and negotiation phase, and we were able to secure a fantastic property at a price that was acceptable to all parties. If you are looking for a team that really understands what you want and need then this is the team you need to be in touch with. Go Team Piesse 👍

Exceptional Salesperson . Patrick knows the market well. I could not fault his performance and he is a genuine professional. Patrick delivered a very high standard of customer service and was able to secure the sale of my home in a very timely way. Considering the market at this time I am more than satisfied.

Thank you, Callum! Callum did an excellent job of presenting the property we purchased, answering our questions about the buying process. After the sale he addressed all the questions we had about the heating, electronics, and appliances in the house, as these systems were new to us. We're fortunate to have had Callum as a trusted real estate professional.

Best in the Business. Couldn't have picked a better agent, would have loved Andrea to have sold my Auckland Property aswell if she was based up here. We got the best price based on a terrible market, very personable, very genuine which is rare! Couldn't thank you enough Andrea!

Certainly a star agent ✨. it was a pleasure to deal with Andrea going through the process of selling our house. Her communication was very clear genuine, realistic and honest and kept us informed about everything to do with our home. she is very enthusiastic, passionate and professional at her Job. thank you so much for your service Andrea I truly appreciate it! I'd highly recommend you to anyone that i know in Rotorua who wants to sell their home without a doubt.

Selling made easy. Hamish has been great. We had an appraisal with Hamish some time before we were ready to sell and although we spoke to other agents we knew he was the right choice. He keep us updated on the market and informed about things happening in our area before and during the sale of our home. This was our first time selling a home and we felt supported Hamish made the process easy and has been able to answer questions and solve problems. He adds a special touch to his marketing which we didn't see with other agents. Would definitely recommend. Looking forward to celebrating! Cheers Hamish

Izaan is very hardworking. She has the initiative to find what needs to be done. Very dedicated to her tasks and always finishes on time. She is so supportive and easy to get along with.

Izaan is amazing. A mind full of creative sparkles of magic.

professional and experienced work. Hi. I bought house from her and i find her very professional and helpful. Thanks Amardeep

Did us a solid. We had lots of hurdles that had to be jumped through and boxes ticked to get this sale over the line and Callum was understanding and communicated so well throughout the process. When it got down to the nitty gritty final pieces Callum made sure the sale would go through. Three weeks so far in our new home and happier than ever!

Izaan is a self-driven and motivated lady, who has no problem going the extra mile. She thrives under pressure and is loyal and hardworking.

Overachieved. Callum and Anna were great to work with. They went the extra mile for me and always with a smile. They sold my house for a great price before it even went on the market and despite the tough market conditions. It’s hard to do better than that! I will certainly recommend them to my friends.

Exceptional Service and Outstanding Result - Highly Recommend Callum and Anna Piesse. I had the pleasure of working with Callum and Anna Piesse from Rotorua First National to sell my property and it was an exceptional experience from start to finish. They have deep market knowledge, and a genuine commitment to achieving the best outcome. Throughout the process they maintained clear and effective communication, ensuring I was informed at every stage. Their expertise in local market trends and strategic approach to marketing my property were evident, resulting in a quick sale. They were always available to address my questions and concerns promptly, providing guidance with patience and understanding. Thanks to their diligence and proactive approach, the entire selling process was seamless and stress-free. I highly recommend Callum and Anna to anyone looking to buy or sell property in the area. Overall, my experience with them was outstanding, and I am grateful for their expertise and hard work.

down to earth, honest real estate agent Callum was super motivated and knowledgeable and goes above and beyond. I would highly recommend Callum as he genuine, authentic and really wants to work with you to sell your house. Callum is honest and the kind of person that you want to not only sell your house, but buy your new house from, knowing that you have made the right informed choice.

Professional and good communication. Nice Job. The work is efficient and attentive, and the reponse are quick, even he has been outside the country, you can get a timely reply.

We are first home buyers and we found Ms. Natarsha's knowledge and service both comforting and reassuring, she guided us through the search and purchase of our new home with wisdom and grace. We are very grateful for the best experience. Until our next one. 😊 thanks Ms. Natarsha!

Callum was efficient and effective. Our expectations were met when dealing with Callum, he made our real estate experience stress-free and enjoyable. Callum showed professionalism throughout the entire process, he has a relaxed and friendly approach, along with good communication, keeping us informed every step of the way. We would highly recommend Callum for anyone seeking a knowledgeable and personable real estate agent.

Izaan enjoys every sector of the retail industry and has a passion for customer service. She takes the initiative to learn what she can, displaying an eagerness to understand the industry. In an extremely busy environment, she excells.

Murray was fantastic. There was no hard push to list with him and when we did he had potential buyers through the property before the sale sign was up. Property sold quicker than I expected due to his hard work. Top bloke!

Great from start to finish. We've worked with both Callum and Anna on our first home purchase. They went the extra mile from initial contact straight through to after the sale. They had no issues in dealing with any request/question big or small with the same amount of enthusiasm each time. Would highly recommend.

The real deal! . I can't recommend Callum & Anna enough! These two are the real deal – seriously knowledgeable about the market, but also super down-to-earth and easy to talk to. From the very first meeting, we were impressed by their enthusiasm and passion for the real estate world. They kept us in the loop every step of the way, no question was too small (and trust me, we had a few!) Callum and Anna’s personalities complement each other so well and their different strengths make for an unbeatable real estate team! They worked tirelessly around the clock for us to get offers on the table and it certainly paid off, even in such an unpredictable market and the time constraints we were under. They were so calm and understanding of our personal circumstances and just really wanted us to secure our dream home for our family. In a nutshell, Callum & Anna are rockstars. You won’t find a more professional, knowledgeable and approachable team to sell your home. Highly recommend!!

Efficient, caring and goes the extra mile . We have not regretted our decision to work with Paula on our house sale. She has been attentive, thorough and dedicated throughout the whole process. She has worked extremely hard for us and we would have no hesitation in recommending her to anyone looking for an agent with understanding, empathy and a great work ethic. Our only regret is that we didn't employ her sooner! Thank you Paula...you are a star

Natasha Wyllie is awesome! :) Natasha was a real pleasure to deal with and very helpful, and always in touch throughout the whole process from when she first called me after I made an enquiry to when I met up with her to see the property and again from when I decided to put in an offer and negotiate with the vendor until the contract confirmed. I really appreciate all the time and effort she put in. I now have a property I love and will likely keep forever. :)

Excellent Agent. Patrick worked hard and professionally on our property and we have achieved a great outcome. Highly recommend.

OUTSTANDING - excellent market knowledge and communication skills, a perfectionist in all she does. Andra came highly recommended by friends - we had no hesitation in taking their advice. We have used Andra several times to market and sell our properties. This latest property she sold was very special to us. It was a beautiful property and needed to be presented and marketed accordingly. With her excellent market knowledge, she guided and advised us through this whole process. The marketing package was amazing, all I can say is WOW those photos certainly showcased our property at its best. She is a true professional and perfectionist, always keeping abreast of market conditions and communicating back to us. We will be forever grateful to Andra for her continued dedication and professionalism to everything she does. We have no hesitation whatsoever in recommending her services.

Highly recommend this Positive couple. I met Callum in 2022 at various open homes and I never forgot his neat appearance and professional manner. When it came to selling, I knew instantly who to contact. Anna joined Callum during this period and together they made an impressive team with lots of infectious enthusiasm. As a newbe selling a house and business, they reassured me all the way and gave me confidence that anything was possible. They found the perfect couple for me and everything was completed within the timeframe without any problems. I thoroughly enjoyed the whole process and I feel very proud of us on what we achieved. Very happy client.

Another great sale by Andra. She has sold a number of properties for us. She is always professional, keeps us informed on the progress and does an amazing job. We would highly recommend using Andra to sell your property.

Brigitte Holmes So good, I was a repeat customer! I brought my house from Callum in 2021 and did not hesitate to contact him again when I was ready to sell it. Callum and Anna were outstanding from start to finish in the sale of my house. Efficient, professional, organized, energetic and eternally positive. I wanted to sell my house quickly as I was relocating and they took on the challenge. They had sound knowledge of the current market values and were thorough in their research and expectations. Their communication was excellent and I felt involved and informed throughout the process. I recommend Callum and Anna to anyone who is thinking of selling or looking to buy a home. They know what they are doing. 5 stars from me.

Great experience . We are so pleased that we chose to work with Team Piesse in selling our beloved home. From start to finish Callum was amazing to work with. We loved the house staging offered and the excellent communication and enthusiasm. Would highly recommend to anyone else selling their home.

Cannot ask for more! Nothing was too hard, from being available for call, text or email all hours of the day. To arranging viewing times that suited my busy schedule. Showing the potential of the home and how it will suit my needs for the years to come. Grateful for all that Callum did and the second home assisted with within a 6 month window. Would recommend Team Piesse to anyone who desires people who care about people and get the best result done in a timely manner

The dream team for vendors. Callum and Anna were the dream team, something that is easy to tell from the moment you meet them together. Callum was the first agent to get back to me that I reached out to which was a good indication of the communication to follow as we were always kept in the loop well and felt supported throughout the process. I found their professional relationship really admirable - they bounced off each other well and both had their particular strengths which they knew and worked with. Anna was really helpful with preparing our home for photos and giving tips on presentation and even lending us some of their staging materials for the entire time it was on the market. She was also a whizz with words and summed up our home so beautifully with the marketing. Callum was really invested in getting us the right result and you could tell he listened to what we wanted and fought to get it for us. We valued his opinion and knew he was on our team which was priceless when feeling so out of our depth in the whole sale process. The same went for Anna, when hit with a million questions she was incredibly understanding and took the time to explain everything in detail. Overall we decided to list with Team Piesse because they were genuine, motivated, skilled and we were not disappointed. 10/10 in all areas. If you're listing your home you can definitely count on Callum and Anna.

Hypeman Ready. After months of looking, we came across 12 Roosevelt Road and came to the open home. Callum was informative with all features to the home and accommodated a second look through. Through the whole process he was like our own hype man with so much energy that we appreciated. It made the whole process a bit less scary and more exciting. Thank you heaps!

Can't beat Team Piesse!! We used Callum and Anna to sell our mums house which she had lived in for over 70 years. From the 1st appointment to settlement of the house, we could not fault their professionalism, enthusiasm, great knowledge of the market & constant communication keeping us in the loop as to what was going on. They had great marketing strategy, staged the house beautifully and went above and beyond even helping to get rid of stuff that needed to be dumped. No pressure was put on us and they guided us all the way with their great advice to the point that we got what we wanted for the house. Would highly recommend Callum and Anna to sell your home. Nothing was ever a problem and we felt at ease through the whole selling process. Great work team Piesse and thanks for a great outcome! Marketed and settled within 2 months.

Incredible Price for my Property. Patrick came to me highly recommended and he did not disappoint. With his knowledge of market trends, his ability to read people and his eye for detail I was able to get an incredible price for my property. With a list of contacts, he can point you in all the right directions to get a property fit for sale. I was lucky enough to be able to sell my property on market and that's all thanks to Patrick and his connections. I don't believe there's anyone better in the property game!

Thank you Gao

Friendly, efficient service. I'd recommend Carole unreservedly. She explained all the options very clearly when I decided to put my property on the market, then kept me updated each week with viewing figures and feedback. An initial Zoom call reassured me that she was trustworthy and very easy to get on with. What's more, Carole achieved the fantastic result of a sale to really nice people within a day of the tender closing!

Excellent and Professional Service. As a first-time buyer, Callum was outstanding and extremely helpful from the open home viewing to post-settlement. He eased my anxiety and reassured me of the step-by-step process of buying a home, kept in contact and made sure I was on track. He went over and beyond to help my son and me for which we are truly thankful and appreciate the awesome service! We were chuffed to receive the gift box upon settlement too so highly recommend Team Piesse for your next home purchase or even if you intend to sell...Thank you Callum from my whanau to yours!

Outstanding service! Callum is a top level operator, any better and he would be dangerous!

Helpful, reliable, knowledgeable, friendly and professional! Patrick helped us to secure our forever property and we are very grateful. He took time to understand our situation and was very patient with us throughout the search process. It's the first time we had bought a property in NZ so the whole process was new to us. We missed out on one property that was a bit out of our price range, but within a week, Patrick had found another property before it was listed and helped us to secure that. He guided us right through the process from offer to agreement to completion. Thank you Patrick!

Enjoyable! I really enjoyed dealing with Callum. Not sure if I bought the house because it was his listing? I think he is realistic with his pricing and probably as honest as you can find an agent. I will work with him again, anytime.

Great Team. Callum and Anna were an amazing team! Communication was great, any requests were sorted promptly and their staging was awesome. Would highly recommend.

Great and knowledgeable agent! . Callum is very approachable and friendly and is knowledgeable of the property market. He brings great energy and enthusiasm whilst making the process of buying less daunting. Although we were buyers rather than vendors, we got the sense that he would be a great sellers agent also.

O for awesome! Finally an agent that doesn't over promise and under deliver! They are friendly, professional, efficient and honest. Callum's enthusiasm and energy is amazing to work with and their communication is next level. They constantly go the extra mile and make the whole process more enjoyable and less stressful. Thanks again for everything guys. We can't recommend Team Piesse enough!! P.s any chance you can branch out to northland so we can use you next time?! ;)

Easy and Seamless. Callum and Anna were just amazing. As first-time sellers, they reassured us, with clear guidance and advice that made things so much easier. Our Family relocated over 3 hours away, with Callum and Anna being available to us anytime to answer questions or point us in the right direction. They organised Painters, cleaners and mowed our Lawns with no ask being too much. Our home was staged the entire time and looked amazing. Communication and feedback after every open home and our property under contract within a week. If we ever sold a property again, Callum and Anna would be our Agents of choice and we thank them so very much for everything they did for us.

Fantastic Agent!! We found Callum great to deal with! He went the extra mile to help us get the house we wanted, and we would definitely recommend him as an agent!

Thank goodness for Callum and Anna. We have just sold our parents home after 52 wonderful years; 21st birthdays, weddings, anniversaries, loss and births. Needless to say it was a lot to say goodbye to. Callum and Anna were so very professional and respectful as to what we were all losing. We don’t live in Rotorua which we thought would make this process difficult however Callum and Anna took over for us and went out of their way to get things done for us. I have no hesitation in doing this review for them and in fact it is an honour. Thanks again to a wonderful couple who always put us first.

Highly recommended! Thankyou Callum and Anna for your exceptional service. From the beginning we had a really nice feeling about you both and knew we had to go with you. Callum gave us a lot of his time and gave us a great sense of excitement about what we were doing. We had multiple offers, and within a few weeks we had SOLD. Excellent communication, and advice. We couldn’t have ask for a better outcome, or better agents. Highly, highly recommend!

Dynamic Duo!! Professional service with a difference. Callum was amazing, such a professional but also a genuine person to deal with. He made the process stress free and easy and what's better is that we got a two for one deal with Anna as well. I highly recommend Callum and Anna if you are selling or buying a house. They helped us navigate a stressful multi purchase offer situation, kept us informed the whole way and walked us through the process step by step. We now have the house of our dreams and couldn't be happier. Ngā mihi nunui ki a koe Callum kōrua ko Anna.

Andrea Fenton - agent Purchasing a home involves huge decisions, which can be difficult and stressful. Throughout the process, we appreciated Andrea’s enthusiasm, professional knowledge and especially her presence. This is not the first home that we have purchased, but because it is a complex process, we were so glad Andrea was available at all times to answer our big and not-so-big questions. We did not feel like we were working with an agent new to the profession, as Andrea had all the answers that we needed. It was refreshing working with someone with so much passion for their job and who did not see us as 'buyers' but respected us as a whānau who wanted a new home. Keep doing what you are doing, Andrea. Let your buyers know that they are important to you, and they will continue to use your services throughout their property journey.

First home buyers. Highly recommend!! Both Callum and Anna were very professional and supportive for us as first home buyers. Being a first home we really didn’t know what would be involved but Team Piesse ensured the process was a smooth transition and were very efficient with communication throughout. Thank you Team Piesse we look forward to making memories in our new home! We would highly recommended using Team Piesse for buying and selling and will definitely use them in future.

Great agent with all the professional skills to make a happy selling experience. What a pleasure it was to have Andra involved in selling our house, in very trying market conditions. A true professional with great communication skills Andra kept us regularly informed on all developments. We have no hesitation in recommending her to anyone considering selling their property. Great work Andra and our sincere thanks again.

Experience counts. Working with john and Paula was a pleasure throughout this whole sale process, took time to listen and give advise where needed and direct at times when also needed. they have great negotiating skills to achieve the best possible price. Were then when you needed to talk to "chew the fat"

Dedicated, Professional, Compassionate! From my first call until settlement, Natarsha was amazing. Natarsha is dedicated and professional in every aspect of her work, and balances this with kindness and compassion. She is knowledgeable about the market and presented the information in a way that was clear and easy to understand, giving us confidence to make decisions each step of the way. Her communication is second to none, and she was always available to answer any questions, which was reassuring at a stressful time. Natarsha held open homes every weekend, followed up all potential buyers, and communicated by both phone and email about everything. I am so thankful we choose Natarsha to sell our property and highly recommend her if you are looking to sell.

Natarsha͏ Wylie professional expert in sales for First National Rotorua. Natarsha is a very accommodating professional and made herself available to us at all times, making her expertise and knowledge accessible 24/7 despite us living in Australia and her situated in Aotearoa. Her introduction sales package and all communications of expectations were clear and precise to us. There was no room for misunderstandings about marketing, plans, reports, photos, sales statistics, appointments, meetings, facts, research, team objectives, because she listened to us and all our questions. She is a very considerate, understanding and honest person that understood where our needs were at early and she continuely assisted us along the way without a hitch. We never felt pressured into doing anything we otherwise didn't want, or were uncertain with because of her guidance and advice. Our time was always respected and Natarsha communicated every step and detail, making sure things were transparent across the board with us, herself & the first national team, and or the buyers, or any third party involvment, or organisation that was needed to prepare the selling of our home. I believe she went above and beyond for us and always held our best interest at heart. I not only found Natarsha to be an amazing professional but she is also a very down to earth person. She is relatible as a busy working mum, and is a great human in general, holding both empathy and kindness wrapped in a smile. Everytime we spoke on the phone or the correspondence was via email, no matter the nature of the news, she seemed to be smiling down the speaker, or if by email, it was positive and that made things easier. If we could do this all over again without hesitation we would get Natarsha on board again. She is worth her weight in gold plus some. Please consider her if you sell your home/s. She is the best! Thank you so much Natarsha from my whānau to you and yours, we appreciate everything you have done for us and wish you all the best for the future. Take care.

Professional and a good communicator. I had the pleasure of working with Calum from First National Realty, and I couldn't be happier with my buying experience. Calum's professionalism, and knowledge made the home-buying process smooth and stress-free. From the initial house viewing to closing the deal, Calum was there every step of the way, ensuring that everything was completed on time and my questions were answered promptly. His attention to detail and excellent communication skills were impressive. I highly recommend Calum and First National for anyone looking to buy a property. Thank you, Calum, for your exceptional service! ...and the unexpected gift box was a nice touch.

Nicky & Carole were amazing to deal with. Nicky would meet me at the house when I needed (to take some measurements), she was very responsive through the whole process. They made my first experience easy and smooth, all with a smile on their face. Awesome at what they do.

5 star review. Callum has been the biggest help in our first home purchase. What we thought was a daunting process was made simple with his help and expertise. At all of open homes he has been welcoming and kind. Throughout the process to make an offer he has made sure we were fully informed at all steps. His communication has been amazing, always there when we’ve needed help or have had questions. He’s been flexible when we’ve needed to meet with him or if we’ve been running late, always understanding. Leading up to settlement day, Callum has made sure we were good to go and made it known he was there if we had any concerns or questions. Callum and Anna’s assistant, Haley, took us through our pre-settlement inspection and was so lovely, kind and patient. On settlement day, Callum went out of his way to ensure we had a sold sign outside of our home after it was taken down so we could get our first home picture. When picking up the keys, he presented us with a beautiful box of goodies which was so unexpected, such a lovely gesture. Thank you Callum for everything you have done to help us get into our first home. You have been amazing throughout. We can’t thank you enough! :) Ngā mihi Kowhai and Joshua

Exceptional Real Estate Experience with Callum and Anna Piesse of First National. Choosing Callum and Anna Piesse from First National was the best decision we made. These two professionals worked tirelessly, turning a potentially stressful endeavor into a smooth journey for our family. From day one, they showcased their abilities impressively. Our home's marketing was handled impeccably, with thoughtful staging, high-quality photos and a captivating video representing the special family haven we had created. Their negotiation skills were second to none; they skillfully garnered interest, adopted and adapted strategies to align with market dynamics, and secured a pile of offers for our home within three weeks of listing. Their collaboration with the entire agency, introducing new clients and generating tangible interest in our home, resulted in a sale perfectly matching the agency's estimation and market demands. Despite the declining market, we never felt we had to compromise. Callum's insightful understanding of the market and economy, combined with his negotiation skills, and Anna's thorough market research and keen attention to detail, played crucial roles in our success. They balanced their professional roles impeccably while fostering a friendly relationship with us. The unique aspect was the empathetic relationship they cultivated. Our concerns were their concerns; our problems, theirs. They provided solutions without compromising professional standards. Post-sale, their service didn't stop. They assisted in our search for a new home, providing objective advice, even when it involved properties not under their listing. The integrity and client-focus displayed by Callum and Anna affirmed our choice. They exceeded expectations, delivering a remarkable real estate experience. For anyone seeking a seamless journey through the real estate market, we strongly recommend Callum and Anna Piesse of First National. They earn not just five stars, but our heartfelt appreciation.

Outstanding! Some people go the extra mile for you! Callum almost moves countries! Dedicated, pofessional, has a great understanding of the market and very helpful and honest. You won't regret dealing with him, his calm and happy disposition can guide you through what can be a stressful time. 5+ stars! Highly recommended!

Friendly and very helpful. Joy is a fantastic real estate agent, she was always available to communicate and made sure we had the correct information we needed. She knows the area very well. We were so grateful to have Joy assist us with purchasing our first home!

Friendly, Professional & Knowledgeable. Callum and Anna provided a service that went above and beyond what we expected from our real estate agents. They made the whole process of selling our much-loved home easy and stress-free. Callum and Anna were always friendly, approachable and great at communicating with us right from the start. We very much enjoyed working with Callum and Anna - Thank you so much!

Outstanding market knowledge and professionalism in one simple transaction. Callum took time to understand what our objectives were and worked tirelessly at getting the right deal for our position. His market knowledge and resources he had available to him made it very easy to make informed decisions about what to do. His professionalism and expertise gave us full confidence whilst we were marketing this property. I would highly recommend Callum and his team. Thank you!

Friendly, Informative and extremely professional! When I first saw the house advertised, I went to the very first open home, and fell in love with the house and had a great chat with Callum. He was friendly, professional and communicated well with me from that point on. After many weeks thinking, Callum putting up with my indecisiveness, and another couple of visits during open homes, we decided to make an offer. Callum presented it straight away and we had a signed contract that night! Through the whole process to settlement, and even after, he kept in contact and made sure we were 100% satisfied with our new home. In such a tough selling market as it is currently, Callum presented himself with professionalism in every instance, and always communicated well, always finding out answers I needed, and doing what he'd say he'd do every time, he definitely goes the extra mile without even asking. We absolutely love our new home and cannot wait to add our personal touches to an already amazing home. Friendly, professional, knowledgeable, and excellent communication, I'd recommend Callum anytime!

Excellent!! Callum was awesome to deal with! Always answered my calls/texts straight away. Very personable and easy to get along with! Very smooth sale and very happy with the service I got😁

Natarsha͏ is an incredibly hard working, committed real estate professional. We felt really comfortable with Natarsha acting for us in the sale of our property. During what has been a difficult market to sell real estate, we found Natarsha to be hard working and an excellent communicator who kept us (and prospective buyers) well informed on the property and progress with the sales and marketing process. We had no doubt that Natarsha was 100% committed to achieving a good result for us but at the same time it has been nice to work with someone that has high ethical standards. She is both honest and genuine and comes across as being genuine to prospective buyers. She never gave up despite the challenges the market threw up, with the result that we achieved a sale that we were happy with - as was the buyer of our property. A good outcome thanks to Natarsha.

Extremely͏ Helpful and made the process easy Callum was the property agent for the house we wanted to buy as our first home. Neither of us had any experience in the NZ property market, and with no family to call upon for advice, Callum was very helpful, from beginning to end. Easy to contact, answered all of our questions without judgement and had great communication throughout the sale process. I would recommend Callum if selling or buying a house in future.

Honest,͏ straightforward. Callum was honest about the market, had good communication, helpful an understanding. I would sell with Callum again. Thanks.

Invaluable.͏ Integrity together with ability and persistent energy made for a great result. Callum tackled an unusual and complex situation with integrity, market understanding and commitment. He worked hard and built our enduring trust and confidence whilst achieving a very positive result in good time. His energy, empathy, local knowledge, great communication and wide, and useful, contact group all came together whilst also providing support well beyond his brief. We could not have achieved the result without Callum and unreservedly endorse him and his team. Thank you.

Great͏ Agent Andra has sold several properties for me recently and I've found her to be a great professional. In difficult market conditions she has been able to find buyers and get the sale across the line. Her communication during the process is excellent and one of the things I appreciated the most. I wouldn't hesitate to recommend her.

**Highly͏ recommended** It takes a quality real estate agent to sell a house for a good price in a slow market and Callum has what it takes. He gave us 100% focus all the way from listing to sale, there were no problems just solutions. A great communicator and a genuinely nice guy. I unreservedly recommend him to anyone looking to sell.

There are two things to know about Callum Piesse: Callum has integrity; Callum was always honest with his opinions and advice, and respected my own. Callum was non-judgemental, committed and kind. I could trust Callum with my family home, where I’ve raised children, buried pets and made countless memories. Callum is worthy of his commission; Callum provided a unique service where he actually got his hands dirty and helped ready my home for sale. He responded immediately to all communication from me. He was thoughtful, patient and always professional. I am pleased to know my hard earned money will pass to Callum, Anna and their lovely young family. They deserve it! Callum Piesse is a rare and precious find amongst real estate agents. I have no hesitation endorsing Callum with my highest recommendation!

Good͏ experience! We had a good experience overall purchasing our first house! Great team work and cooperation!

You͏ want Chrissy Smith to be your Agent! Thank you Chrissy! Chrissy is an absolute pleasure to work with, and gave me great advice and made the whole experience so stress free. Chrissy knows how to work her magic, helping me stay calm, answered my millions of questions and always kept me in the loop, even down to putting the bins out for us when we weren't home, she really goes above and beyond. I can't thank her enough for finding people to love our little home while we move onto our next adventure! ❤ I would 100% use Chrissy as my Agent again and have already recommended her to my friends and family.

Very͏ stress free Amelia is a very energetic, honest and knowledgeable sales agent, we were so thankful Amelia took so much on her shoulders to make things run smoothly for not only our sale but purchase of our new home so easy Once again thank you so much Kind regards Kerry and jo Robson

We had the privilege of dealing with Callum on our first home. He was always in an incredibly good mood which made every interaction positive and memorable. His communication was always excellent in regards to response times and working around your time schedule. When there was something we would ask that was not common knowledge or needed follow up, Callum would be sure to have a hasty response so there would be no unnecessary delays. As far as handover, Callum was incredible. His attitude towards making our first home purchase special meant we were completely satisfied with his service from start to finish and could not have been more grateful for his efforts in helping us make this happen. Thank you very much Callum and I would always highly recommend Callum to others when considering to list their home based on all of the above!

I͏ felt safe and secure in her hands Nicky is very professional, genuine and easy to talk to. I felt very comfortable knowing that I could make contact readily and know my queries or concerns would be dealt with efficiently and expertly.

Patient͏ and kind, got us across the line! Amelia has been so fantastic to deal with right from the start. Great communication, always kept us updated with what was happening with the seller and gave us great advice as first time buyers. Was super patient with us as we needed an extension for some of our conditions. We got there in the end! Will definitely be giving her a call next time we are in the market!

Callum is the best Rotorua has to offer. Our first home journey was quite a mission. I’ve been to many Open homes and I find Callum’s approach very special. He is quite friendly, transparent and quick with his processes. He knows the real estate game very well. He guided us like a friend to our first home and I recommend him highly to anyone looking to avail his services.

Great company great people! Seamless experience lusting and selling my fathers house. Highly recommend Patrick as a committed agent who was dedicated to marketing & selling the property...great communicator between agent and vendor. Highly recommend this branch!

First͏ Class I've known Callum for many years and from the very first open home he was nothing but professional, welcoming and forthcoming with information. Communicating with Callum was a breeze, we were kept in the loop and our extra requests were easily handled. A point of difference to other agents was Callum's friendliness toward our children, he made the process as stress free as possible and provided some laughs along the way. We are very excited to settle into our new home and are thoroughly glad to have done this alongside Callum, we won't hesitate to recommend his service in the future.

More͏ than highly recommended Callum listened to us and made sure we felt in control. Excellent communication, fantastic advertising and professional attitude and manner all the way through. We appreciated his team volunteering to help stage and set up the home for marketing, cleaning inside and out. In the changing market he sought advice, offered various options, and his persistence paid off. He is genuine, honest, extremely hard working, approachable, and generous. We are extremely grateful and wish him every success.

Stellar͏ support and service Chrissy went so above and beyond for us. We could not have asked for a more flexible, kind and committed agent. Our property was not the easiest to sell given the level of restoration required but that did not deter Chrissy. We were really impressed at the efficiency in which she promoted the property, conducted viewings and reached a really great sale! If you want heart combined with consistent professionalism you cannot go wrong with Chrissy.

Great͏ stuff Great͏ comms. Had to work hard to pull a deal together that involves multiple negotiations. Was very impressed with Amelia’s efforts to get the job done.

What a pleasure it was to buy from Callum! We were first time home buyers new to the area, and throughout the entire sale he was switched-on, extremely helpful and made everything easy to understand. His integrity and genuine care for clients on both sides shines through in every interaction and his professionalism, local knowledge, excellent communication and accommodation around viewing times made for a very happy first purchase and left such an impression on us that we'll be calling him when we're ready to sell & move to the lake later down the road. Highly recommend! *****

Patrick has been a delight to deal with. His communication skills and knowledge are second to none. He had great intuition and foresight and is never pushy. He keeps you informed and always takes your comments seriously. We can highly recommend him.

Superstar͏ Agent Andra͏ has helped us in many ways as a friend and agent. She helped us when we were going to Auctions as we had no idea of the process or the best strategy to adopt. When we were ready to list our home, she provided insight in to the preparation of our place for the market. She has provided clear and constant feedback about potential buyers through the marketing process. Andra's experience in selling property comes to the forefront when negotiating with potential buyers to get the deal done. She has always displayed a professional attitude to our many different situations in buying and selling and we would highly recommend her to others that need the support of a good person when buying or selling your home.

Experienced͏ and Professional As͏ purchasers, we were very impressed with Andras' negotiation skills and it was clearly evident she was vastly experienced in the real estate trade. She demonstrated a high degree of professionalism and good communication throughout the process. We would not hesitate to recommend Andra to prospective property purchasers and vendors.

Approachable͏ and HONEST!! Yes,͏ you read that right, it’s not a typo…… A genuine, honest, relatable and accommodating approach seems to be Callum’s mantra. While purchasing our first home, Callum was a breath of fresh air - not pushy and sneaky as we had experienced elsewhere. Check-ins and communications were friendly and informative while keeping them short during business hours (VERY appreciated!) Callum has the passion and local market knowledge to put you at ease on your big investment. With a young family to support, Callum’s drive and work ethic are admirable and impressive. Will definitely use him again in future property endeavours! Thanks mate! 🤙🏽👌🏽😎🫡 P.s not a paid endorsement-he really does feel like a mate helping you out!

Purchaser͏ experience for Okere Falls property Andra͏ bought great communication and sincerity to the table for the purchase of an Okere falls property. During the purchase process, there were several hurdles which were skillfully and sensitively negotiated by Andra, thereby smoothing the process for both us as the purchaser and the vendor. If you get a chance to work with Andra, grab it with both hands, we highly recommend her.

I am very happy with the process of the sale of my property. Callum has lots of energy and enthusiasm and has been a pleasure to deal with. The house was well marketed and the results quick and above my expectations. I am happy to recomend Callum to anyone contemplating selling their property

Great Buying Experience From Callum We had a great buying experience with Callum when we purchased our property in Rotorua. From the showing, to the hand over of the keys, everything was transparent and easy! We could tell straight away that he knew all of the ins and outs of the property that he was selling. He definitely took the stress out of what is normally a very stressful process. We would highly recommend Callum if you are either selling your property or if you pop around to one of his open homes.

Fantastic, friendly and amazing communication We have absolutely loved working with Carole and Nicky - absolutely amazing communication, friendly and very knowledgeable. Nothing is ever a problem!

Carole and Nicky were very communicative and kept us in the loop every step of the way. They explained the process of selling our house, and gave a clear plan of how our house would be marketed, when the open homes would be and when we would receive the feedback . I received phone calls after every open home. Both Carole and Nicky a very experienced real-estate agents and we would not hesitate to recommend the girls to my friends and family if they were selling.

Great Agent Amelia communication was effective kept me up to date, and there were glitches however Amelia was very helpful, honest and professional during the purchase process I received a nice bunch flowers and gifts wine (2) bottles and stationery gift box for documentation. Thank you for a smooth and delightful property purchase, I would like to recommend Amelia to others.

Natasha is very friendly, knowledgeable and hardworking. She is one of the best agents. She provided the excellent service throughout the buying process. We highly recommend her.

Fantastic Agent Callum Piesse is very friendly and professional with great market knowledge with our best interests at heart. Callum was with us every step of the way which was very much appreciated as first home buyers. Callum's communication was amazing and he was exceptionally easy to get in touch with. He always made time for us and went above and beyond to ensure we were satisfied with his performance. Callum, is an exceptional agent and we would definitely use him again.

Callum is the absolute professional. He went above and beyond to ensure the we got what were after in this sale. From his organization and enthusiasm to his personal touch with home staging and marketing strategies we were impressed every step of the way. Callum will be our first choice in any future sales and we would recommend him to all of our friends and family, safe in the knowledge that they will get everything they are after and more when selecting their agent. A++

Natarsha has helped us to find a Property as per our budget. Natarsha is very friendly, self-motivated, committed, reliable and trustful person. She has made herself available by guiding us with every step. We are very grateful for all of the hard work she has done for us. We highly recommend her.

Chris was lovely! Really easy to deal with, and we so appreciated her guidance. Chris’s advice with her experience supported us in being able to make the right decision in securing this property. This was extremely easy, as the the communication back and forth was prompt and supportive throughout. We found the whole process to be very professional with no hassle. Thank you!

Callum’s market knowledge, communication and professionalism made the process of buying our first home straightforward. He sat down to guide us through the process with enthusiasm and his experience allowed us to be confident in an offer that ultimately secured our home. We can’t recommend Callum enough and couldn’t imagine using anyone else in the future.

First class service.

Excellent Services and made the purchasing process easier As a first-time home buyer, I am delighted with Patrick Gao's professional knowledge and invaluable services. Patrick has a patient attitude, explained every agreement clause, always answered my neverending questions, and was open, honest, and respectful of both the vendor and myself. Thank you so much for being so helpful. I would highly recommend Patrick's services.

Couldn’t have asked for better! We felt very lucky to have Jeremy guide us through the process of buying our home - as first home buyers it is quite daunting but Jeremy was extremely helpful with the whole process and went above and beyond. Nothing was too much trouble for him and he was always happy to organise inspections and meetings etc even at short notice. He always replied to messages/questions promptly, ensured everything went smoothly for us and kept us updated on any progress along the way. He’s also super friendly and was great to work with!

Andra was so good to deal with very professional Andra has displayed nothing but a professional and polite manner when dealing with her. Andra also went out of her way to continue to check how I was getting on and was very helpful and full of knowledge regarding 61 Hamon place purchase thank u so much Andra

Callum was a very helpful throughout the process of buying my new home. He made himself available without any hesitation to meet me at the house on several occasions and was able to answer all my queries and provide all requested information promptly. The property was for sale by deadline, and I found Callum extremely professional with respect to the multiple offers that were being made. I was confident that all parties were treated with the same level of skill and fairness by Callum.

Knowledgeable, prompt, relatable, above and beyond I am very happy with the whole process from start to finish with Tracey. She has excellent market knowledge and I always felt well informed of the whole process even given I am based in another part of the country. I definitely felt like Tracey worked extremely hard to manage a fairly sensitive relationship with my tenant throughout which went a long way to achieving the result I was after. Highly recommended.

Patrick Gao is a very calm, knowledgeable agent with a pleasing demeanor and enjoyable sense of humor. We are thankful to have worked with him in securing this dual income property close to town in Rotorua, we have just completed a full reno on both dwellings so they are now tenanted, fully compliant, Healthy Homes. Keep up the good work Patrick, we'll be in touch when we are ready to buy again. Cheers!

We were so lucky to come across Callum and use him to sell my father’s house. He worked well in excess of 110% for us and if not for him and his team we would still be clearing the house out. He helped us immensely with his practical physical help, and advice well above and beyond the remit of selling the house. He is the most genuine, friendly, hardworking, professional person and his enthusiasm and positiveness shines through. We cannot rate him high enough – he is outstanding and would totally recommend him to anyone selling a home in the Bay of Plenty. He is the best!

Enthusiastic and approachable Tracey impressed me with her market knowledge, her strategising and communication before, during and after. I was kept informed every step of the way, within minutes after every viewing, open home or vendor report received. Tracey was able to quickly connect with and read the serious buyers, which meant interest very quickly turned into action. She obtained a price that exceeded my expectations within 5 days of going to market. She made the process easy and stress free with a very approachable attitude and emphasis on making the process seamless and understandable.

Callum from Rotorua First National, recently helped us with purchasing a property in Rotorua. He offered extremely professional service through out the process with excellent prompt communication. He was always ready to help to make the process easier for all involved. We found his work ethics of a very high standard and cannot recommend him enough.

For us, buying a house is very difficult especially when you are a bit short of finances and less people to trust, because of our personal circumstances we have met Kogi, The Phenomenal at the right time and at the right place. Phenomenal because she is exceedingly helpful by finding ways to solve our problem, great communicator, easy to reach even at nighttime, easy to talk, our guiding star, our adviser, and a trusted friend. She looks smart, charming, pretty, professional, and most importantly assertive that she will not stop unless we got the house. She was determined to win by taking the risks, chasing the time only to give the best she can for her client. Kogi, this is the best that ever happened in our lives, you brought the special gift to our family, a house and that we are forever grateful to you. Its more than money cannot buy, it is an epitome of a personality that exudes amiability and serendipity. From the bottom of our hearts we say thank you so much Rotorua First National.

Natarsha is amazing! Natarsha was so kind and helpful. She went over and above to help me with arranging appointments so that I could get various quotes done. Communication was great. not your usual pushy agent, excellent people skills! Pleasure working with her in the process of purchasing my home.

As a first time home-buyer, much of the process was new and complex. Callum Piesse simplified things to make everything easy to understand and showed superb communication through keeping us informed with each step. He was able to relay and reassure us through any and all negotiations with our absolute best interests at heart. Callum helped us navigate the experience with such care and enthusiasm. The result of his efforts secured us our gem of a family home which couldn't be a better fit!

Excellent Service I found Amelia to be both professional and friendly in all the dealings I had with he. Her advice was very welcome and sensible. I would recommend Amelia to any person Selling or buying real estate

Super easy process Amelia was great to deal with while selling our investment property. The whole process was super easy and smooth and Amelia's communication was always clear with great follow up info after each open home. Highly recommend Amelia to anyone selling their home.

Amelia is the best land agents I have had the pleasure of dealing with. She is professional, highly skilled, thoughtful and helpful. No problem was to small or to large for her to deal with. Amelia always made time to take my calls and answer my questions and queries. I would definitely use Amelia and Rotorua First National to sell any property in the future.

Amelia made the purchase of my new home super easy even when I was overseas. She was very professional and kept me and my power of attorney informed every step of the way. I appreciated the photos and rapid responses and information to questions. I would recommend her to ANYONE wanting to purchase or sell a house. I am excited to see my new house in person soon.

Highly Recommend! Amelia got our house sold with no fuss and provided some very helpful advice. We have used Amelia in the past to help purchase and then sell our current property and will without doubt use her services again in the future. We highly recommend Amelia, and appreciate the assistance she has provided.

Had the pleasure of dealing with Hamish from first national. Very good sales person and would recommend

I am helping Cui Yun Ye to post this review to thank Kogi So, who helped her purchase an investment property. Kogi So has given her the best experience in a super friendly, professional and thoughtful manner. Great person, great value.

A GENTLEMAN THERE A MR STEVE COATES ASSISTED ME IN A SENSITIVE MATTER HIS ADVICE WAS SOUND & HIS MANNER & THE WAY HE EXPLAINED THINGS TO ME WAS CLEAR ... CONCISE ... AND RELAXED A GREAT HELP TO ME IF HE IS REPRESENTATIVE OF THE CALIBER OF STAFF AT FIRST NATIONAL WELL THE PLACE HAS A * ROSY FUTURE *

Great staff and Great Property Management.

Great people/staff to be with, we have had a house with them for almost 2 years now and love it so much, stuff get's done once referred.

After having two horrendous poor excuses for property managers it was a breath of fresh air to have Caitlin Pearce & the team take over our property. She has been amazing to deal with. We have had some challenging issues to deal with & couldn't have asked anymore of her. 10/10